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Support & FAQS

NBGRLVS sold in over 30 countries with 5+ warehouses around the world and we have over 95% positive rates.

We have been selling globally since 2007, serving customers in over 50 countries and regions. During this glorious experience, we have gathered a wealth of feedback from our customers. Therefore, we have compiled a list of frequently asked questions in the form of FAQs that will hopefully help you, our customers, quickly. Of course, we are aware that these questions cannot answer all questions. So if you have a question that is not answered on this page, please do not hesitate to send us an email and we will answer it for you.

There’s an issue with my NBGRLVS, what do I do?

We’ve got your back -- email nbgrlvs@outlook.com and we’ll help you out. We recommend you also double check the user guide to make sure you’re using NBGRLVS correctly.