How long will it take for my order to arrive?
United States: Most orders are typically delivered in 7 working days, however - please allow 7-10 working days for your order to arrive.
Standard Shipping Cost: $7.99
How do I track my order?
You should receive a confirmation email when your order has been shipped with a tracking number, please enter your tracking number to track for live updates.
My shipment never arrived. What do I do?
If you haven't received your order please get in touch with our customer service team at nbgrlvs@outlook.com
Where does nbgrlvs shop ship?
From our website we ship to: 3202 Frederick Street El Paso Texas
Can I amend my order once it has been placed?
Please note that during peak periods it is not possible to amend orders.
Should you have an issue with your order, please contact us at nbgrlvs@outlook.com
RETURNS
What is your return policy?
You can return unopened and unused items for a full refund within 28 days of receiving your original order. We cannot, unfortunately, refund any items that have been opened.
If you wish to return your order to us please ensure that the items are unused, unopened and in their original packaging.
How do I start a return exchange?
Please email our customer service team at inbgrlvs@outlook.com with your order number, details of the products you would like to return and our team will advise on next steps.